Privacy Policy


We take our commitment to data security seriously. We do not misuse your personal data, nor pass it to third parties. All the information collected by us is stored safely and securelThis privacy notice provides you with information regarding how we use, collect, store, share and or transfer (hereafter “use” or “process”) your personal information when you make enquiries with us, register with us, purchase from us, make payments to us, contact us, take part in one of our competitions, surveys or promotions, consent to receive communications from us or visit our websites. Our privacy policy is applicable regardless of which geographic location you visit our website or communicate with us from. If you are not in agreement with the data collection processes described within the privacy notice, you must not use our website or communicate with us in any manner.

Our websites are not intended for the use of children. We do not knowingly process or use data which related to children.

It is essential that you read the privacy notice in full, along with any other privacy notices or fair processing notices that we provide to you on occasions when we collect or process your personal data, in order for you to be fully aware of why and how you data is collected and stored. This notice is supplemental to any other notices provided to you, and does not override them.


”Personal information” or “personal data” means any data regarding an individual, by which that person could be identified. This does not include any data where the subject’s identity has been removed, which is termed “anonymous data”.

There are various different forms of personal information pertaining to you which we may use or process, which can be grouped as follows

  • “Identity Data”, which includes first name, last name, maiden name, title, marital status, gender, date of birth or username or equivalent identifier.

  • “Contract Data”, which includes delivery address, billing address, telephone numbers and email address.

  • “Technical Data” which includes your login data, internet protocol (“IP”) address, type and version of your browser, location data, time zone setting, versions and types of browser plug ins, platform, operating system, and other technology contained on the device(s) you access our sites and apps via.

  • “Profile Data” which includes your username, password, purchase and order history, feedback, survey responses and preferences.

  • “Usage Data” which includes information regarding how you use our products, services, apps and websites.

  • “Marketing and Communications Data”, which includes your preferences in relation to receiving marketing and promotions from us and our chosen third parties.


We only use your personal information in data in accordance with the law. Our most common usage of your personal information occurs as follows:

  • To undertake and perform our responsibilities and obligations in accordance with the contract we either have entered, or are about to enter into with you.

  • When it is necessary for the legitimate interests of either ourselves or a third party, and your fundamental rights or interests do not arise those of us or the third party.

  • When we are required to comply with a regulatory or legal obligation.

We do not generally rely on specific consent as a legal basis for using or processing your personal information except where it relates to permission for third parties to issue marketing communications to you via text message or email. You may withdraw your consent for such communications by unsubscribing at any time.


We aim to provide you with choice in relation to some uses of personal information, especially where it concerns advertising and marketing. Your consent and agreement to our Privacy Notice constitutes your consent to receive marketing communication from us.


You grant us permission to use your Profile Data, Usage Data, Technical Data, Contact Data and Identity Data to assess your potential needs, wants and interests. This assessment informs which information relating to offers, products and services we send to you. When we send you any such information, it is classed as marketing.

We will send marketing communications to you if you have purchased services or goods from us, requested information from us, provided your details to us when entering a competition or registered for one of our promotions and, in any or all cases, you have not opted out or unsubscribed from such communications.


You may request that either we or any third party stops sending marketing communications to you at any time by clicking the ‘opt out’ links, which can be found on each individual marketing message. You can also request to be unsubscribed by contacting us any time.

When you have opted out of receiving marketing communications, the opt-out does not apply to personal information received by us resulting from the purchase of a product or service, or other transactions relating to products and services.


There are a number of ways in which we collect information from you. One is our use of ‘cookies’. Almost all websites use cookies in order to work more efficiently, and to collect information for the website’s owners. Cookies help us understand how customers or potential customers use and experience our website, and therefore help us improve and develop the layout, design, function and content of the website. A cookie is a small text file that is stored on the hard drive of your computer by the websites which you visit. Cookies both store and transmit information regarding your use of the website, including how you came to visit the site, which pages you visited, how long you spent there, and what documentation or information you downloaded or took interest in. If you return to the website, the cookie can ensure that you receive information that is tailored to you, based on what was of interest to you on your previous visit.

Some cookies are simply used to collect data regarding how our website is used by each individual visitor, and collect information anonymously.

Where a login process exists, cookies are also used to store personal registration data, so you’re not required to re-enter it on future visits to the website.

If you are unhappy with the usage of cookies, you can choose to disable them by amending the settings in the options or preferences section of your browser.


We have security protocols in place, which are intended to prevent your personal information from being accidentally destroyed, lost, accessed or used in an unauthorized manner, or otherwise disclosed or altered. Also, access to your personal information is limited only to those agents, contractors, third parties or employees who are required to have access to it for business reasons. They are obliged to process and use your personal information in accordance with our instructions, and are bound by a duty of confidentiality.

We have procedures in place to deal with breaches or suspected breaches of personal information. If any such breach or suspected breach occurs, we will notify both you and any regulator where the law requires us to do so.